Frequently Asked Questions

1. What is Elaj Ghar?

Elaj Ghar is an online healthcare platform that allows patients to consult with certified doctors through chat, voice, or video — anytime, anywhere.


2. How do I book an appointment?

Simply sign up or log in, search for a doctor by specialty or city, and choose an available time slot to book your consultation.


3. What types of doctors are available?

We have a wide range of PMDC-certified doctors including General Physicians, Dermatologists, Psychologists, Gynecologists, and more.


4. Can I consult with a doctor immediately?

Yes, if a doctor is available, you can start an instant consultation without waiting.


5. Is my information safe and private?

Absolutely. All consultations and medical records are encrypted and stored securely. We prioritize patient privacy.


6. How do I receive my prescription?

After your consultation, the doctor will upload a digital prescription to your account. You can download it anytime.


7. What payment methods are accepted?

We accept online payments via credit/debit cards, bank transfers, and other local options.


8. Can I cancel or reschedule my appointment?

Yes, you can manage your appointments from your dashboard before the consultation begins.